Privacy Policy
Effective Date: September 24, 2025
This Privacy Policy describes how Southeast Limo Company ("we," "us," or "our") collects, uses, and discloses your personal information when you visit and use our website, southeastlimo.com (the "Site").
1. Information We Collect
We collect information from you when you voluntarily provide it to us, such as when you request a quote, make a reservation, or contact us through our website. The types of personal information we may collect include:
- Contact Information: This may include your name, email address, phone number, and physical address.
- Trip Details: This may include pickup and drop-off locations, dates, times, and any special requests.
- Payment Information: If you make a reservation, we collect payment information to process the transaction. This may include credit card details.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide the services you request, such as processing your reservations and providing transportation services.
- To communicate with you about your reservations, including confirmations, updates, and cancellations.
- To respond to your inquiries and provide customer support.
- To improve our services and the functionality of our website.
- To comply with legal obligations.
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties. We may, however, share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential. This may include:
- Payment Processors: To process your payments securely.
- Service Providers: For services like website hosting or email communication.
We may also disclose your information when we believe it's necessary to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Cookies
Our website may use "cookies" to enhance your experience. Cookies are small files stored on your computer that help us understand and save your preferences for future visits. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you disable cookies, some features of our site may not function properly.
6. Children's Privacy
Our services are not intended for, and we do not knowingly collect information from, anyone under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at reservations@southeastlimo.com. If we become aware that we have collected personal information from a child under 18, we will take steps to remove that information from our servers.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at reservations@southeastlimo.com.